Privacy policy

We mainly ask for customer information to the extent necessary for our taxi business, and as a registered member, we keep personal information such as name, phone number, pick-up destination, etc., but we respect the privacy of our customers. We are working hard to protect it.
In addition, we record the audio of conversations with customers who call the dispatch center in order to maintain and improve the quality of customer service and ensure the accuracy of responses.
In addition, we will strictly follow this policy regarding the personal information of our customers handled on the Tsubame Kotsu Co., Ltd. website.
Tsubame Kotsu Co., Ltd. (hereinafter referred to as the "Company") pays the utmost attention to the protection of our dispatch system and personal information online.
"Personal information" refers to information about a living individual that can identify a specific individual based on the name, date of birth, and other descriptions contained in the information.

Disclosure, correction, deletion, and explanation of purpose of use of personal information

When requested by a customer, we will promptly disclose, correct, or delete the personal information of the customer, and explain the purpose of use. However, this does not apply in the following cases.

１.When there is a risk of harming the life, body, safety, or other rights and interests of the customer or a third party.
２.In cases where there is a risk of significant hindrance to the proper implementation of our business.
３.In case of violation of laws and regulations

Provision of personal information to third parties, use for purposes other than intended use

Our company will not provide personal information to third parties outside of the Tsubame Kotsu Co., Ltd. group in a state where individuals can be identified, nor will it be used for any purpose other than the purpose of use, except in the following cases.
However, this does not apply if we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use, or if personal information is provided due to business succession for other reasons. .

1. When the customer's consent is obtained
2. Cases based on laws and regulations
3. When it is necessary to protect human life, body, safety, or property, and it is difficult to obtain the customer's consent.
4. When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the customer's consent.
5. It is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in carrying out the affairs stipulated by law, and obtaining the customer's consent would impede the execution of said affairs. When there is a risk

Safety management etc.

In addition to appropriate supervision of employees and subcontractors, our company takes appropriate measures to prevent the leakage, loss, or damage of personal information and to manage the security of personal information.

Management of personal information on linked sites

We are not responsible for the protection or safety management of your personal information on other websites linked to this site.